SPACE by krndby

Why 3.9 Million Impressions Don’t Equal Sales (And What Actually Does)

Jul 21, 2025

3.9 million impressions. That was the headline stat from our campaign.

It should’ve felt like a win. But instead of celebration, there was silence—and confusion.

Because despite the massive reach, conversions were nowhere near expectations. The funnel didn’t just underperform—it collapsed. And that forced us to confront a hard truth:

Impressions are not impact.

The Illusion of Impressions

It’s easy to confuse volume with value. Impressions make you feel like you’re everywhere, dominating feeds and gaining visibility.

In our case:

  • CTR was decent

  • CPMs were efficient

  • But purchases? A fraction of what we forecasted.

So where did it break?

1. Cold Audience Saturation

We scaled to colder audiences on purpose—seeking reach, new eyeballs, fresh prospects.

And we got them.

But what we didn’t get was context. These people weren’t warmed up. They didn’t know us. There was no reason to trust us—yet.

Impressions went up. Intent stayed flat.

2. Landing Page Disconnect

We turned to Microsoft Clarity to see what was going on.

  • People were scrolling

  • They stayed

  • But they didn’t act

The page had interest—but no pull. The offer wasn’t clicking. There was a gap between what the ad promised and what the page delivered. Copy, credibility, and call-to-action all needed rework.

3. Weak Mid-Funnel Structure

Here’s the truth: we dropped people from an ad straight to a high-ticket offer.

  • No lead magnets

  • No email warmup

  • No retargeting ladder

No micro-yeses before the macro-ask.

We skipped the nurturing step and paid the price. It wasn’t just a leaky funnel—it was a missing one.

Redefining Success: From Reach to Readiness

Going forward, I’m tracking a new set of KPIs—ones that signal intent, not just exposure:

  • Scroll depth and exit rates on offer pages

  • Lead magnet signups as a proxy for interest

  • Time on site prior to conversion

  • Email engagement across the funnel

Because impressions don’t close deals. Intent does.

What We’re Doing Differently in October

  • Building mid-funnel experiences: lead magnets, quizzes, low-commitment opt-ins

  • Testing more empathetic landing pages that match awareness levels

  • Sequencing email and retargeting to guide colder audiences into trust

We’re not giving up on reach—but we’re redefining what “reach” really means.

It’s not about how many people see you.
It’s about how many people stop, care, and say yes.

And that’s what we’ll optimize for now.